Healthix prioritizes improvements to its core services as well as value-added enhancements and new offerings based on our participants’ feedback. The survey, commissioned by the NYS Dept. of Health on behalf of the SHIN-NY, is sent to a blind sampling of Healthix customers every year in order to provide feedback on our services. As a user of Healthix data, you play an essential role in helping focus our efforts for improvement. You may not realize this, but Healthix is a team of just 70 individuals. We try our best to meet customers’ needs, but resources are tight. We prioritize our improvements, enhancements and new offerings based on your feedback. In early fall, the NORC online survey targets a sample of Healthix customers to determine usage and satisfaction to provide feedback to Healthix. We hope to share the results with you in the near future.
Click on the link to view a PDF of FAQ’s: What is the SHIN-NY Customer Usage and Satisfaction Survey?
“Healthix is devoted to enhancing the value proposition of clinical data exchange in order to meet the specific objectives of our Participants. Data exchange is not simply about volume but rather its use to benefit multiple populations and manage care efficiently and effectively.”
– Dr. David Cohen, MD, MSc
Board Chair & Executive Committee Chair
EVP, Population Health & Academic Affairs
Maimonides Medical Center
Find Your Healthix Relationship Manager or Customer Support Team
Should you have questions about the survey, contact: SHIN-NY@norc.org.
