Policies, Privacy, Security

Patient privacy and data security,
our first priority


Healthix Policies and Procedures

The Healthix Privacy and Security Policies provide a common and consistent framework for the exchange of patient health information through Healthix and the Statewide Health Information Network for New York (SHIN-NY). Data governance is covered in the Healthix Bylaws. Should you wish to receive a copy of the Healthix bylaws, contact us at compliance@healthix.org.




Healthix adopts a continual data security improvement model. We invest in the people, processes, and technology to exceed data privacy requirements. Healthix adheres to both HIPAA and HITECH requirements and has also earned HITRUST CSF Certification for information security.


We use state-of-the-art technologies that actively block would-be attackers, alert us of potential attacks, and protect our servers. Our technologies include:

  • Firewalls
  • Antivirus
  • Managed Security Services Provider
  • File Integrity Monitoring
  • Multifactor Authentication
  • Network Intrusion Prevention Systems


As a steward of data for over a thousand organizations in the network, Healthix is deeply committed to protecting the privacy of patient information. We follow the New York Department of Health Policies developed for Health Information Exchange providers and regularly perform audits to monitor access to patient data.


Healthix has a range of cybersecurity programs including;

  • Cybersecurity Risk Management
  • Incident Response
  • Security Architecture (Network and Application)
  • Identity and Access Management
  • Threat and Vulnerability (including yearly penetration testing)
  • Awareness and Training
  • Configuration Management
  • Data Protection

Public Availability of Audits

Healthix conducts annual audits and makes the results available upon request. The following audit reports will be available upon completion:

  • User Audit – Completed
  • User Identify Audit – In Progress
  • Consent Audit – In Progress
  • Certified Application Audit – In ProgressTo request information contact compliance@healthix.org